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For the 2025/26 HYROX season, we’ve introduced the Flex Add-On to give athletes more flexibility and peace of mind in case of unexpected changes. It offers a simple way to request a refund or make changes to your ticket up to 1 day before the race.
Or, if you are absolutely certain you will make it and want a more cost-effective option, you can purchase a ticket without the Flex Add-On.
Here’s what you need to know when purchasing with or without the Flex Add-On:
Singles Division Ticket + Flex Add-On
Full Refund: Up to 7 days before the event.
50% Refund: Up to 1 day before the event.
Name Changes: Not permitted.
Event Transfers: Not permitted
Doubles/Relay Division Ticket + Flex Add-On
Full Refund: Up to 7 days before the event.
50% Refund: Up to 1 day before the event.
One Name Change: Allowed up to 1 day before the event via your HYROX Account.
Event Transfers: Not permitted
Note: Both options exclude Charity Tickets from their offerings.
Singles/Doubles/Relay Division Ticket + No Flex
No Flexibility: This option does not allow any changes after purchase. This includes no ticket modifications, name changes, or refunds.
*All refunds exclude the Flex Fee and can be claimed via your HYROX Account.
Important: For the 2025/26 season, we will no longer offer transfers to other events or division changes. Please ensure you select your ticket carefully, as changes to ticket types cannot be made once your booking is confirmed. Additionally, the Flex Add-On cannot be added after the initial purchase.
Point of Personalisation
In addition, we will require you to personalise your ticket directly during the booking process. Before completing your ticket purchase, you will be asked to enter the following information for each Athlete Ticket:
First & Last Name | Email | Gender | DOB | Nationality
Please ensure all athlete details are entered correctly during the checkout process. If you enter incorrect information, you won’t be able to make any changes to your ticket online or on-site unless you selected the Flex add-on. Only with the Flex option 1 change is allowed.
Event Locatie: Songdo Convensia, 123 Central Street, Yeonsu-gu, Incheon, Korea 21998
For more information about getting to the venue click here
• The coveted HYROX finisher patch
• Your result time posted on the leaderboard as you compete
• Individual finisher time with split timings for each workout
• Age Group award ceremony in each division
• Qualification slots for certain Age Groups in the Pro divisions for the World Championships
• Hydration station on the course.
• Watch the other racers compete throughout the same day
• Opportunities to purchase professional photos of your hard work
And much more!
Provisional Start Wave Schedule*:
(*subject to change)
COMING SOON
Runs: TBC
Laps to run:
Your race wristband gives you access to the venue only on the day of your race. If you want to enter the venue on any other day, you will need to purchase a spectator ticket. This is to maintain the overall experience for all athletes and their loved ones and to ensure the safety of all participants and spectators.
Early Athlete Registration
Date & Times:
TBC
Location:
TBC
Important Information:
- You must bring ID.
- Checking in on behalf of others is not allowed.
Race Day Athlete Registration:
TBC
Important Information:
- You must bring ID.
- Checking in on behalf of others is not allowed.
- Your race wristband gives you access to the venue only on the day of your race. If you want to enter the venue on any other day, you will need to purchase a spectator ticket. This is to maintain the overall experience for all athletes and their loved ones and to ensure the safety of all participants and spectators.
Our Official Photography Partner, Sportograf, uses facial recognition to find your race photos. About 48 hours after your race, you can view all your pictures on sportograf.com. Just upload a selfie to see every photo captured of you during the event!Did you pre-purchase your Sportograf package?
Go to sportograf.com/en and search for the respective HYROX event.
Enter the email address you used for race entry and click “Send Validation Link.”
Check your inbox for the email titled “Validation successful – Search for your images now” and click “Validate and Search.”
Upload a selfie.
Select “Buy Foto-Flat.”
Enter your Sportograf Ticket ID (below the barcode on your ticket) at checkout to bring the total to £0.
Forget to pre-purchase your photos?
Don’t panic, Sportograf captures everyone during the race, simply upload a selfie after your race and purchase your photos directly from the website.Important: To find your Sportograf redemption Ticket ID, you must first personalise your ticket. Simply log in to your HYROX account and complete personalisation.