General Questions:
For general inquiries, you can contact our local customer service at nederland@hyrox.com. Please provide your personal details and the reason for reaching out to us. We will strive to get in touch with you as soon as possible. Please note that during weekends and/or event periods, it may take longer to receive a response.

Transfer / Rebooking Requests:
If you need to change or correct your booking, or if you can’t find your ticket anymore, please contact us using the email address below.
For HYROX Maastricht 2024, please contact us at: nederland@hyrox.com.
For HYROX Rotterdam 2024, contact the support of our new ticket portal via the following link: https://vivenu.com/support.
For inquiries about an event in a region outside the BENELUX, you can directly contact the respective region. All regional email addresses can be found here: https://hyrox.com/contact/.
Note! The customer service always strives to adhere to the transfer rules outlined below.